The company wanted to automate construction QA/ quality control of work performed by trade contractors. They were looking for IT solution to inform instantly all the team members about issues on construction site and to provide common information area available for top managers,. executives, department heads and control/supervision services.
After PlotPad implementation on construction site, the company “Progress” gained an easy-to-use and convenient tool for issue management and their systematization, prompt interaction and feedback. After several months of working in Plotpad, the company reduced the period for issue resolution by 30%. These results provided solid grounds to make the facility management company use this program. Plotpad gave the opportunity to make work almost paperless as all the issues and assignees are registered in the application instantly and all the comments are also saved there. PlotPad speed ups issue resolution and increases customer satisfaction.